Tim Hunt looks at Atos:
Successive governments have fed us the line that they want to help those with disabilities to become ‘more independent’ by giving them the ‘incentive and opportunity’ to work. To help them in this noble aim, they have enlisted a company called Atos.
But this public-private partnership acts less like a professional carer aiding a client and more like a Metropolitan police officer tipping a disabled person out of their wheelchair.
Atos uses a computer system to assess disabled people’s ‘fitness to work’ for the Department for Work and Pensions (DWP). This assessment consists of tick-boxes on a screen, and it doesn’t allow for any medical or qualitative evidence. In fact it often undermines medical evidence.
Claimants complain they are asked irrelevant questions – for example, sufferers of depression are asked if they can load and unload a dishwasher. The system nets the company a massive £500 million from its seven-year contract with the DWP, but as you might expect with this sort of unscientific approach to assessment, the company’s record is terrible. There are 8,000 tribunals hearing ‘fitness to work’ appeals every month across the UK – and 40 per cent of decisions are being reversed.
In November, this poor treatment of claimants was recognised in the House of Commons following the release of Professor Malcolm Harrington’s report on work capability assessments. The report concluded: ‘Atos has damaged the public perception of medical assessments, and has also created a serious risk of maladministration of incapacity benefit checks.’ Read more>>
See also: 3 more assessed "fit for work" by ATOS die